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Audit of the U.S. Nuclear Regulatory Commission’s Web-Based Licensing System

Report Information

Date Issued
Report Number
OIG-NRC-25-A-09
Report Type
Audit
Description
The audit objective was to determine if the Web-Based Licensing (WBL) System effectively manages the U.S. Nuclear Regulatory Commission’s (NRC) materials licensing and inspection information and provides for the security, availability, and integrity of the system data.  The OIG found that the WBL System’s inactivity controls interrupt users’ work processes; WBL users are unable to edit role-based licensing information in the Export/Import and Decommissioning, Uranium Recovery and Waste Programs modules; the WBL User Guide lacks quality information for using certain WBL modules; WBL users are generally unfamiliar with the change control process; several WBL enhancements do not work as intended; the licensing and inspection modules do not contain quality data; and, WBL System data is not readily available for the agency to use in other applications. The report contains 15 recommendations to increase the WBL System’s functionality, effectiveness, and users’ efficiency. 
Joint Report
No
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View report on Oversight.gov

Recommendations

The OIG recommends that the Executive Director for Operations identify and automate the appropriate data entry areas within the Decommissioning, Uranium Recovery, and Waste Programs module to promote accurate, complete, and standardized data entry.

The OIG recommends that the Executive Director for Operations update existing inspection data entry guidance to include how to document assist inspections and general license inspections.

The OIG recommends that the Executive Director for Operations review the existing guidance for each Web-Based Licensing System module and update it to reflect current data entry practices, as appropriate.

The OIG recommends that the Executive Director for Operations identify and implement strategies that improve the search functionality of the Web-Based Licensing System.

The OIG recommends that the Executive Director for Operations update the Web-Based Licensing System to make the search functionality consistent across all the modules.